Refund policy

Refund and Return Policy
Last updated: October 29, 2025

All sales through Idaho Bride Magazine are final unless otherwise stated on a specific product listing. Because many of our products are printed in limited quantities or made to order, we are unable to accept returns or offer refunds once an order has been processed.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at hello@idahobride.co with your order number, a brief description of the issue, and clear photos of the product and packaging. We will review your request and, if approved, provide a replacement or store credit at our discretion.

Preorders cannot be canceled once placed, as these items are produced based on advance orders. Please review all product details carefully before purchasing.

We do not offer refunds for delays caused by shipping carriers, incorrect addresses provided at checkout, or missed delivery attempts. Once an item has shipped, tracking information will be sent via email, and Idaho Bride is not responsible for lost or stolen packages marked as delivered by the carrier.

If you have any questions about your order before or after purchase, please reach out to hello@idahobride.co and we’ll be happy to assist.